Privacy PolicyÂ
Updated Date: September 2024
Inc Academy, operated by Digital Innovation Labs US, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access our website or enroll in our online self-learn courses.
1. Information We Collect
We collect different types of information from users to provide and improve our services. The information collected includes:
A. Personal Information:
- Name, email address, and phone number: Collected when you register, purchase a course, or subscribe to our newsletter.
- Billing and payment information: Required for processing your course purchase. This may include credit card details and billing addresses.
- Account information: Login credentials (username and password) for accessing courses.
B. Non-Personal Information:
- Usage data: Information such as browser type, IP address, time spent on the site, pages visited, and interactions with course content.
- Cookies and tracking technologies: Used to enhance your user experience, track site usage, and customize your preferences.
2. How We Use Your Information
The personal and non-personal information we collect is used for the following purposes:
- Providing access to online courses: We use your account information to give you access to the courses you’ve purchased.
- Payment processing: Your billing and payment information is used solely for processing transactions.
- Communications: We use your contact information to send you updates, important notifications about course changes, or respond to your inquiries.
- Improving services: Usage data helps us optimize the website, enhance course content, and offer new features.
- Marketing and promotions: With your consent, we may send you promotional materials related to new courses, offers, or events. You can opt-out at any time.
3. How We Protect Your Information
We take the security of your personal information seriously and implement the following measures:
- Encryption: Sensitive data, such as payment details, is encrypted using Secure Socket Layer (SSL) technology during transmission.
- Data storage: Personal data is stored on secure servers with controlled access, and we use advanced security protocols to prevent unauthorized access or disclosure.
- Access controls: Only authorized personnel have access to your personal data, and they are required to maintain its confidentiality.
4. Sharing of Information
Inc Academy does not sell, rent, or trade your personal information. We may share your data only in the following situations:
- Service providers: We may share data with third-party vendors who assist us in delivering services (e.g., payment processors). These vendors are contractually obligated to protect your information and use it solely for the services they provide.
- Legal requirements: If required by law, we may disclose your personal information to comply with a legal obligation or protect our rights.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, in which case you will be notified of any changes to this policy.
Inc Academy uses third-party tools and platforms to provide our courses and run marketing campaigns. These third-party providers may include:
- Learning management systems (LMS): Used to deliver course content and track user progress.
- Payment gateways: Process payment information for course purchases.
- Email marketing platforms: Used to send promotional emails and updates.
- Advertising platforms: Used for running online marketing campaigns.
While we select third-party tools and services with a focus on quality and security, we do not control these third-party providers and cannot guarantee the safety or reliability of their services. We do not take responsibility for any issues, errors, or breaches that may arise from the use of these third-party tools. We recommend reviewing the privacy policies of these providers to understand how your data is used and protected.
5. Your Data Rights
As a user, you have certain rights over your personal data. These include:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct any inaccuracies in your personal data.
- Deletion: You may request that we delete your personal data, subject to any legal obligations.
- Opt-out: You can opt-out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences and understand how you use our services.
- Types of cookies:
- Essential cookies: Required for the operation of the website.
- Analytics cookies: Help us understand user behavior and improve the website.
- Marketing cookies: Used to deliver targeted advertisements based on your preferences.
You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of the website.
7. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy applies only to Inc Academy’s website and services. We are not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing any personal information.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will take immediate steps to delete it.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, the “Effective Date” will be updated at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]